Terms and Conditions

BICP Non-Disclosure Agreement

  • To participate in the Bike Instructor Certification Program – Certification Course/s. The Bike Instructor Certification Program requests and the Recipient agrees that the Recipient will protect the confidential material and information which may be disclosed between the Owner and the Recipient.
  • No portion of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without prior written permission of the publisher.
  • The Recipient agrees that by agreeing to the Terms and Conditions at the time of registration you will adhere to the BICP Non-Disclosure Agreement and the payment will bind this agreement.  Further details on the agreement can be found here.

Course Refund

  • No refunds will be issued for any curriculum offered through the BICP.

 Course Cancellation

  • BICP reserves the right to cancel a training course due to insufficient enrollment at least 15 calendar days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date.
  • BICP is not responsible for any expenses incurred by the customer if a training course is canceled.
  • If a training class is canceled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course.
  • Special circumstances will be reviewed by the BICP program manager. i.e. Sickness/ injury – we will work to reschedule for a future course date.


  • Any participant who is unsuccessful in passing the BICP Ride Standard will be required to retest in person for a $125.00 test fee.

Annual Membership Dues

  • The cost of the BICP annual membership fee is $65.00
  • Annual membership dues are included in the Ride Leader course fees, for all other courses the fee is included. (please contact Administration if you are current before registering for a course)
  • Annual membership dues will be set as a recurring payment.
  • No refunds will be issued for membership dues.
  • Cancelation of membership dues is the responsibility of the individual member.

 Right of Refusal

BICP reserves the right to deny participation to anyone that BICP, in its sole discretion, believes is unable to meet the physical, psychological, cognitive, social, or safety demands of our courses.


BICP uses students’ names, photos, and other images, in promotional material, videos, and press releases.

Merchandise Refund Policy

Made to Order (on demand)

Most of the items in the store are made to order (on demand), we do not offer returns and exchanges unless there is a problem with your product.

Sizing and Fit

If you’re unsure about apparel sizing and fit, please refer to the size charts listed in each item’s product description.

Damages and other issues

Please inspect your order after receiving it, and contact us immediately if the item is damaged, defective, misprinted, or you received the wrong product. Claims must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 14 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Send claims or concerns to and include photos of the damaged, defective, or misprinted items and your order number. We require photos and the order number to initiate the return (claims) process.


Items are made to order on demand, so we only offer refunds if you received the wrong item, damaged, defective, or misprinted item(s). If any of these apply, please contact us at within 14 days with photos of the wrong or damaged items and we’ll sort it out for you. We will notify you once we’ve received the claim, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Wrong Address

If you provide an address that is not recognized by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.


Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Health and Safety

BICP is committed to providing and maintaining a safe and healthy workplace for all workers (including contractors and volunteers) as well as clients, visitors, and members of the public. Hazards and risks to health and safety will be eliminated or minimized, as far as is reasonably practicable.

COVID-19 Guidelines 

The Bike Instructor Certification Program has prepared guidelines for the safety and well-being of our Instructor trainers and participants.
These guidelines outlining the work safe / learn safety procedures and protocols for all in-person courses administered by the Bike Instructor Certification Program and will be revisited on a monthly basis.

Assumption of Risk

Mountain biking, by its nature, is a dangerous sport with unpredictable risks. Minor injuries such as scratches, bruises, and sprains can occur, as well as major injuries such as concussions, broken bones, and heart attacks. There is always a chance of catastrophic injuries including paralysis and death.


When you sign the BICP waiver that is required for participation in our courses, you are indicating you understand and agree to assume responsibility for the risks and dangers of the sport of mountain biking.

BICP Instructor Trainers will:

  • Ensure the training complies with all legislation relating to health and safety
  • Eliminate or minimize all hazards and risks as far as is reasonably practicable
  • Provide information, instruction, and training to all participants
  • Train each participant to ensure activities are performed safely
  • Wear all appropriate safety equipment(helmet) while riding their bike

Participants will:

  • Take reasonable care of their own health and safety
  • Follow all safety guidelines, procedures, instructions, and rules
  • Will keep current First-Aid/ CPR certifications
  • Report health and safety hazards to the necessary participants, host, vendors, and program manager
  • Report all injuries and incidents no matter how small they may seem
  • Wear all appropriate safety equipment (helmet) while riding their bike

Respectful Workplace

The BICP works to provide a safe and comfortable learning environment. This includes free of violence for our employees, independent contractors, participants, Hosts, and Venues. Every member of the BICP has a personal responsibility to each other to treat each other with dignity and respect.

The BICP supports and is committed to equal opportunity employment standards for all employees and independent contractors. The BICP acts in compliance with all laws and regulations related to equal opportunity employment and non-discrimination policies.

The BICP’s non-discrimination Policy states, the BICP does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities.

Conflict of Interest Policy


A conflict of interest is defined as an actual or perceived interest by a staff or board member in an action that results in or has the appearance of resulting in, personal, organizational, or professional gain. Officers and board members are obligated always to act in the best interest of the organization. This obligation requires that any officer or board member, in the performance of organization duties, seek only the furtherance of the organization’s mission. At all times, officers and board members are prohibited from using their job title or the organization’s name or property, for private profit or benefit.  See full Conflict of Interest Policy